Unity by Hard Rock CRM — Paul Galbraith

Unity By HARD ROCK CRM

Unity by Hard Rock is a global loyalty program that puts its members centre stage with personalized rewards and experiences at every Hard Rock venue worldwide.

Our job was to keep millions of members engaged across four unique loyalty tiers and four iconic lines of business (Cafes, Hotels, Casinos, Rock Shops).

Easy? No. Fun? Definitely.

Sizzle Video

Member Rates Campaign - Print / Social / Display

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Customer Journey Emails

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Upsell Emails

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Rock Shop Cart Abandonment Emails

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New Online Check-In Experience Plus Digital Key

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